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Special Migration Offer for IStream Users
As the support for applications such as Calligo and IStream fades, it is likely to expect that the support level you will receive will also diminish. There are several inevitabilities that will occur as vendors sunset application support:
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In the absence of product development plans, software on its way to obsolescence is not likely to get the attention of support and development resources when issues are encountered by remaining users |
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Lack of vendor support and evolution for a product can cripple your ability to keep your own environment up to the corporate technology standards that you would prefer. For example, you may be unable to upgrade a database platform or word processor version if other systems that leverage these applications do not support your upgrade path |
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Availability of resources to provide assistance to you with these legacy applications. Not only will the vendor re-deploy or eliminate resources with the appropriate skillsets but the availability in the marketplace will also dwindle |
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Access to timely and quality customer support can mean the difference between experiencing critical production failure and being able to meet your internal service levels and uptime requirements. It is only natural to expect that access to valuable customer support to disappear with no internal focus on the product from the vendor. |
When reviewing your maintenance and renewal expenditure for applications on their way to obsolescence, it would be a good time to assess the value obtained for these dollars spent given the aforementioned issues and to begin to think about your longer term need for transitioning to an alternative technology offering full support with much less risk of negative business impact.
To support firms that have been struggling with the announced sunset of the IStream / Calligo / Mosaic support, Xpertdoc is offering an easy solution that offers firms a cost effective turnkey migration:
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Automated migration process for the conversion of model documents & sections into Xpertdoc templates |
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Knowledgeable professional staff to help address maintenance of existing IStream documents |
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Expert Professional Services to support the migration and conversion to Xpertdoc Templates |
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Low-cost swap from IStream to Xpertdoc licensing |
For more information on this offer, please contact Xpertdoc.
This entry was written by Varsha Bhat posted on December 16, 2011 . Follow any comments here with the feed for this post. You can post a comment.
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