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April 23, 2014 | Sabrina Pechousek
In the past few years, smartphones and tablets have been on the rise. This means that people are now online anywhere and anytime. You might have noticed that now you can do your banking, make online payments, review your insurance premium and shop… right on your cellphone.
April 22, 2014 | Mike Porter
Companies don’t know how much they spend on correspondence. It’s a lot more expensive than most people believe. Rarely are enterprise-wide correspondence costs accumulated into a single figure, making it seem more economical than it really is for departments to communicate with individual customers.
April 18, 2014 | Sabrina Pechousek
Xpertdoc uses Microsoft technologies, which does not rely on OpenSSL. Microsoft Account, Microsoft Azure, Microsoft Services as well as Windows’ implementation of SSL/TLS were not impacted by the OpenSSL vulnerability. Microsoft has its own encryption component called Secure Channel which is not susceptible to threat.
March 26, 2014 | Marlene Shoucair
Truman Esmond is an entrepreneur and innovator in networked communications who now serves as vice president of customer engagement for the American Association of Insurance Services (AAIS), a U.S. insurance advisory organization that develops contract language and policy rating information used by more than 700 property/casualty insurers.
March 26, 2014 | Mike Porter
If you've had exposure to information technology as part of your job or even as a consumer you've undoubtedly heard about cloud computing. Unfortunately the phrase "in the cloud" has been used to describe a wide variety of technologies and methods. The definition of this term and an understanding of exactly what it means to businesses of all sizes aren't always so clear. Yes, in fact, the situation is well… cloudy!
March 12, 2014 | Willie Nelson
What a great way to spend last week in Atlanta at Convergence 2014 in the Georgia World Congress Center. Xpertdoc joined over 12,000 Microsoft Dynamics users for a week of learning, networking and fun!
February 18, 2014 | Marlene Shoucair
Sergiy Fomenko is the CRM project manager within the Sales Effectiveness team of Husky Injection Moldings Systems, a leading global equipment manufacturer. He is a business and technical leader of one of the largest Microsoft Dynamics CRM implementations in the Greater Toronto Area. A PMI certified project manager and Microsoft Professional in Customer Relationship Management, he joined the Husky Sales Effectiveness team in 2010 to drive Husky’s CRM usage by the 400 active users tracking opportunities in the database.
February 14, 2014 | Mike Porter
Every organization is concerned about their corporate image. Companies rely on their brand identity to influence the actions of customers, stockholders, investors, distributors, or the media. If you've established formal guidelines for maintaining your corporate identity, then you are probably aware they aren't always followed by everyone in the company. Unfortunately, you won't always know the corporate standards have been violated – unless there's an issue.
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February 11, 2014 | Sabrina Pechousek
As of April 8th, 2014, Microsoft will be terminating its support for Windows XP. The looming deadline has motivated many organizations to fast-track their migration projects. It is also obliging insurers to look at their old legacy systems such as Mosaic, Calligo and IStream, and accelerate their decision to migrate to more modern document output and customer communication platforms that better support today’s business imperatives.
January 27, 2014 | Mike Porter
2014 will be a seminal year for healthcare in the United States – not only for insurers and policy holders, but for the many providers serving the industry. The Affordable Care Act and its corresponding legislation will transform the way that insurance providers do business and how they communicate with their customers.

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