The Power of Better. The Power of Faster.

The Power of X

Xpertise, Xperience, Xcellence.
We are Xpertdoc.

A Microsoft Gold Partner, Xpertdoc Technologies was founded in 2000 with a mission to help companies more effectively engage with their customers through powerful, consistent customer communications and business documents.

Our industry-leading document generation and automation solutions allow you to improve customer loyalty and drive growth by streamlining web and mobile data intake, and optimizing document-centric business processes, from creation to delivery.

Providing you the technologies and support to help you stay on the cutting-edge of powerful communications across the entire customer journey is our job. Growing your business is yours. Harness the Power of X.

Xpertdoc. Better documents. Faster.

Our History

The Creation Phase

In 2000, CEO Francis Dion and VP Eveline d'Orvilliers founded Process Academy Inc. – a company specializing in workflow automation enabling organizations to improve efficiency in document creation.

The Evolution Phase

The company, being the first to unlock the power of XML behind the newly released Microsoft DOCX file format, launches Xpertdoc Studio – a tool that automates document production in Word – and renames the company to Xpertdoc Technologies in 2007. Xpertdoc is recognized as a Microsoft Gold Partner.

The Innovation Phase

Xpertdoc starts expanding its international footprint and launches Word-as-a-Service – an online document automation tool that converts Word files to HTML and PDF. In 2012, Xpertdoc releases a cloud-based solution that enables US health insurers to meet the new stringent Summary of Benefits and Coverage (SBC) requirements.

The Momentum Phase

Xpertdoc releases its Customer Communications Management (CCM) platform in HTML5 for mobile device compatibility; the product suite is built out, securing the solution as a complete end-to-end CCM platform.

Forming partnerships with the Insurance Services Office (ISO) and the American Association of Insurance Services (AAIS), Xpertdoc further establishes itself as a leader in the insurtech space, and is recognized with the SMA Innovation in Action Award for its patent-pending forms and template migration technology as well as Celent's XCelent Functionality Award for technology.

The Growth Phase

Xpertdoc's leadership team grows with the addition of three C-level executives. The CCM platform expands with the release of cutting-edge ECM and Smart Form technologies. The company is certified compliant with the ISO/IEC 27001:2013 requirements for information security and receives a US patent for its unique migration technology.

Canadian Business and PROFIT 500 rank Xpertdoc as one of Canada's fastest-growing companies. The company moves into its newly constructed global headquarters in Quebec. After 7 years of continued growth, Xpertdoc extends reach into international markets with the acquisition of XperiDo through a 100% share purchase agreement in February 2018.

The Next Phase

The best parts of the story are still being written…

Our Notable Accolades




We are an ambitious, energetic company with a great team, tight-knit culture and lots of opportunity for people looking to build their careers. If you want to be part of something big, come work with us!