The Power of Better. The Power of Faster.

The Power of X

Xpertise, Xperience, Xcellence.
We are Xpertdoc.

A Microsoft Gold Partner, Xpertdoc was founded in 2000 with a mission to enable organizations to digitally transform their document-centric processes, by automating the delivery of documents that drive improved customer engagement and business growth.

With 20 years of expertise and experience in documents, our industry-leading solutions – ranging from entry-level document generation to full-scale enterprise document flow automation – allow companies to optimize and automate consistent document processes, from creation to delivery, and stay ahead of their competition. And with our cutting-edge API integration, Xpertdoc can scale along with your business.

Xpertdoc’s innovative and intuitive solutions have enabled over 800 customers worldwide to easily and efficiently create, manage and deliver better documents, faster, by empowering them with capabilities for document generation, digital data capture, content management, and template design.

Xpertdoc. Better documents. Faster.

Our History

The Creation Phase

In 2000, CEO Francis Dion and VP Eveline d'Orvilliers founded Process Academy Inc. – a company specializing in workflow automation enabling organizations to improve efficiency in document creation.

The Evolution Phase

The company, being the first to unlock the power of XML behind the newly released Microsoft DOCX file format, launches Xpertdoc Studio – a tool that automates document production in Word – and renames the company to Xpertdoc Technologies in 2007. Xpertdoc is recognized as a Microsoft Gold Partner.

The Innovation Phase

Xpertdoc starts expanding its international footprint and launches Word-as-a-Service – an online document automation tool that converts Word files to HTML and PDF. In 2012, Xpertdoc releases a cloud-based solution that enables US health insurers to meet the new stringent Summary of Benefits and Coverage (SBC) requirements.

The Momentum Phase

Xpertdoc releases its Customer Communications Management (CCM) platform in HTML5 for mobile device compatibility; the product suite is built out, securing the solution as a complete end-to-end CCM platform.

Forming partnerships with the Insurance Services Office (ISO) and the American Association of Insurance Services (AAIS), Xpertdoc further establishes itself as a leader in the insurtech space, and is recognized with the SMA Innovation in Action Award for its patent-pending forms and template migration technology as well as Celent's XCelent Functionality Award for technology.

The Growth Phase

Xpertdoc's leadership team grows with the addition of three C-level executives. The CCM platform expands with the release of cutting-edge ECM and Smart Form technologies. The company is certified compliant with the ISO/IEC 27001:2013 requirements for information security and receives a US patent for its unique migration technology.

Canadian Business and PROFIT 500 rank Xpertdoc as one of Canada's fastest-growing companies. The company moves into its newly constructed global headquarters in Quebec.

The Expansion Phase

After 7 years of continued growth, Xpertdoc extends reach into international markets with the acquisition of XperiDo through a 100% share purchase agreement in February 2018.

The company expands its document generation and document automation product suite with the general release of Xpertdoc Smart Flows, enabling organizations to automate document flows from creation to delivery.

The Next Phase

The best parts of the story are still being written…

Our Notable Accolades



Our Leadership Team

Louis-Philippe Perras​
Chief Technology Officer

Louis-Philippe is the Chief Technology Officer of Xpertdoc. With 15 years of experience in the software industry, he oversees all technology aspects and is focused on creating innovative products and solutions for the company’s customers.

His deep knowledge and understanding of technology, along with outstanding programming skills, enabled Louis-Philippe to build Xpertdoc’s platform architecture from the ground up. He is now leading the development and design of user-friendly applications and solutions, using the industry’s best practices and the latest innovations to position Xpertdoc as a leader in the document generation and document automation market.

Louis-Philippe holds a degree in Computer Science from Lionel-Groulx College.

Pedro Patrao
Chief Sales and Customer Success Officer

Pedro is the Chief Sales and Customer Success Officer of Xpertdoc. With over 20 years of accomplished experience in sales, operations and service delivery, this highly-skilled and passionate executive leads Sales and Customer Success teams in North America and Europe, establishing the strategic direction focused on generating revenue and improving profits while enhancing customer value and delighting customers.

Prior to Xpertdoc, Pedro was Senior Vice President of Global Operations and CSE Sales at TECSYS, a leading supply chain management software provider. He also worked for 14 years at SAP Canada/America, a market leader in enterprise application software, where he held key positions such as Head of Canada Enablement and Head of North America Enablement Services.

Pedro received a Master of Business Administration (M.B.A.) from McGill University, Montreal. He successfully completed the Mergers and Acquisitions program from Stanford University Graduate School of Business, Executive Education as well as the Leading Professional Service Firms program from Harvard Business School, Executive Education.

Rudy Vanhille
General Manager, Europe and Chief Marketing Officer

Rudy is the General Manager, Europe and Chief Marketing Officer of Xpertdoc. With 30 years of experience in technology, sales and management and a strong entrepreneurial drive, he leads and manages operations at the Xpertdoc Europe office, and oversees global marketing initiatives.

Rudy was cofounder and Chief Executive Officer of Invenso, the software integration company that developed and marketed the core product XperiDo – Document Creation. He founded Urveda and Convenso, and had key positions at MSP, Hessenatie Logistics and BNP Paribas Fortis.

Rudy received a Bachelor of Financial and Administration Management as well as a Bachelor of Information Technology and Computer Science from the Antwerp Business School. He also obtained a Bachelor of Business and Economics from University college Antwerp Lessius. Rudy has been a Board member of Community Education and a member of the Rotary Antwerp-Mortsel for over 10 years.


We are an ambitious, energetic company with a great team, tight-knit culture and lots of opportunity for people looking to build their careers. If you want to be part of something big, come work with us!