The Power of Better. The Power of Faster.
The Power of X
Xpertise, Xperience, Xcellence.
We are Xpertdoc.
Xpertdoc was founded in 2000 with a mission to enable organizations to digitally transform their document-centric processes, by automating documents that drive customer engagement and business growth.
With 20 years of expertise and experience in documents, our industry-leading solutions – ranging from entry-level document generation to full-scale enterprise document automation – allow companies to simplify, optimize and automate consistent document processes, from creation to delivery, and stay ahead of their competition. And with our cutting-edge API integration, Xpertdoc can scale along with your business.
Xpertdoc’s innovative and intuitive solutions empower business users to easily and efficiently create, generate, manage, deliver, store, and e-sign better documents, faster, resulting in improved communications, accelerated business processes, increased productivity, and reduced dependence on IT.
Xpertdoc. Better documents. Faster.
In 2000, CEO Francis Dion and VP Eveline d'Orvilliers founded Process Academy Inc. – a company specializing in workflow automation enabling organizations to improve efficiency in document creation.
The company, being the first to unlock the power of XML behind the newly released Microsoft DOCX file format, launches Xpertdoc Studio – a tool that automates document production in Word – and renames the company to Xpertdoc Technologies in 2007. Xpertdoc is recognized as a Microsoft Gold Partner.
Xpertdoc starts expanding its international footprint and launches Word-as-a-Service – an online document automation tool that converts Word files to HTML and PDF. In 2012, Xpertdoc releases a cloud-based solution that enables US health insurers to meet the new stringent Summary of Benefits and Coverage (SBC) requirements.
Xpertdoc releases its Customer Communications Management (CCM) platform in HTML5 for mobile device compatibility; the product suite is built out, securing the solution as a complete end-to-end CCM platform.
Forming partnerships with the Insurance Services Office (ISO) and the American Association of Insurance Services (AAIS), Xpertdoc further establishes itself as a leader in the insurtech space, and is recognized with the SMA Innovation in Action Award for its patent-pending forms and template migration technology as well as Celent's XCelent Functionality Award for technology.
Xpertdoc's leadership team grows with the addition of three C-level executives. The CCM platform expands with the release of cutting-edge ECM and Smart Form technologies. The company is certified compliant with the ISO/IEC 27001:2013 requirements for information security and receives a US patent for its unique migration technology.
Canadian Business and PROFIT 500 rank Xpertdoc as one of Canada's fastest-growing companies. The company moves into its newly constructed global headquarters in Quebec.
After 7 years of continued growth, Xpertdoc extends reach into international markets with the acquisition of XperiDo through a 100% share purchase agreement in February 2018.
The company expands its document generation and document automation product suite with the general release of Xpertdoc Smart Flows, enabling organizations to automate document flows from creation to delivery.
The best parts of the story are still being written…
Our Notable Accolades
Our Leadership Team
Chief Executive Officer
Richard is the Chief Executive Officer of Xpertdoc. Serial entrepreneur and result-oriented business strategist, he has been actively involved over the last 35 years in providing expertise to both executive and operational roles, in emerging and mature technology organizations.
Richard has an impressive track record of business growth and success. In 1985, he founded his first business, Logibro (now Accovia), a provider of software and e-commerce solutions for the travel industry. Under his leadership, the company became a worldwide leader with $25M in revenues.
Since 2007, Richard has successfully led multiple businesses as a founder, CEO, senior manager, board member, investor, and mentor. Many of them generated over 300% growth in the first years.
Chief Technology Officer
Louis-Philippe is the Chief Technology Officer of Xpertdoc. With 15 years of experience in the software industry, he oversees all technology aspects and is focused on creating innovative products and solutions for the company’s customers.
His deep knowledge and understanding of technology, along with outstanding programming skills, enabled Louis-Philippe to build Xpertdoc’s platform architecture from the ground up. He is now leading the development and design of user-friendly applications and solutions, using the industry’s best practices and the latest innovations to position Xpertdoc as a leader in the document generation and document automation market.
Louis-Philippe holds a degree in Computer Science from Lionel-Groulx College.
General Manager, Europe and Chief Marketing Officer
Rudy is the General Manager, Europe and Chief Marketing Officer of Xpertdoc. With 30 years of experience in technology, sales and management and a strong entrepreneurial drive, he leads and manages operations at the Xpertdoc Europe office, and oversees global marketing initiatives.
Rudy was cofounder and Chief Executive Officer of Invenso, the software integration company that developed and marketed the core product XperiDo – Document Creation. He founded Urveda and Convenso, and had key positions at MSP, Hessenatie Logistics and BNP Paribas Fortis.
Rudy received a Bachelor of Financial and Administration Management as well as a Bachelor of Information Technology and Computer Science from the Antwerp Business School. He also obtained a Bachelor of Business and Economics from University college Antwerp Lessius. Rudy has been a Board member of Community Education and a member of the Rotary Antwerp-Mortsel for over 10 years.
Danielle is the Sales Director of Xpertdoc. With 16 years of experience in the information technology industry, she is responsible for driving global growth to new and established markets. She oversees all aspects of the sales process and is focused on helping customers achieve their business goals with the use of Xpertdoc products and services.
Danielle has extensive leadership experience and has led several high-performing sales teams around the globe. She is known for helping teams navigate the complexities and ambiguity of business transformation. Before joining Xpertdoc, she enjoyed a successful career at Dell and Shaw Communications where she focused on business strategy, sales growth, acquisitions, and partners.
In her spare time, Danielle loves nature photography, travelling the world to learn about different cultures and supporting local charities.
Martin Mc Nicoll
Customer Success and Information Systems Director
Martin is the Customer Success and Information Systems Director of Xpertdoc. With over 25 years of experience in the software, information technology and multimedia industries, he oversees all aspects related to customer support and services, information systems, information technology, and information security management system.
Martin has managed IT operations and led several successful projects, including over ten acquisitions in North America, South America, Europe, and Asia.
Microsoft Certified Professional since 1999 and SANS Institute alumni, Martin studied at Montreal’s HEC University.
We are an ambitious, energetic company with a great team, tight-knit culture and lots of opportunity for people looking to build their careers. If you want to be part of something big, come work with us!