Still Inspired? – A Microsoft Inspire 2017 Recap

It’s been almost 3 weeks since 18,000 people descended on the country’s capital to attend Microsoft’s annual partner conference – Microsoft Inspire (formerly WPC). Most of you are still trying to reconnect with all the people you met – eager to see if those great conversations will lead to great partnerships.

Some of the major takeaways for me at this year’s event were:

1. Microsoft 365 – Combining Office 365, Windows 10 and Enterprise Mobility + Security in an integrated solution for empowering employees and making people more productive and more connected. Read more

2. Microsoft Azure Stack – Azure Stack is an extension of Azure, thereby enabling a truly consistent hybrid cloud platform. Consistency removes hybrid cloud complexity, which helps you maximize your investments across cloud and on-premises environments. Read more

But Inspire is a partner event and the message that resonated with me is “Putting Partners First”. Microsoft’s new Corporate Vice President of One Commercial Partner, Ron Huddleston, talking about the new Commercial Partner program. Bringing together disparate internal teams into one, holistic organization built on three functions:

1. Build-with – Collaboration to build a practice, build IP, or build capabilities.

2. Go-to-Market – Marketing experts to help you bring your solutions to market.

3. Sell-with – Microsoft Channel Managers, new role with the responsibility to connect the right partner solutions to the right customer at the right time.

So, yes! I’m still Inspired. Microsoft is embracing the partner ecosystem more than ever looking to work with all partners in helping their customers seize all digital transformation opportunities. Not only that, they are realizing that they need to evolve to be more customer centric.

Here are some links to sessions that I enjoyed and Inspired me:

To stay on top of leading customer communication expertise, follow Xpertdoc and Eric Batangan on Twitter: @xpertdoc, @EricBatangan

COVID-19 update

The spread of COVID-19 continues to evolve and in this context, we wish to inform you that Xpertdoc is closely monitoring the situation and would like to inform you of the measures taken by our team to support its employees, customers and partners.

We do not foresee any impact on the delivery of our services and want to assure our customers that we are executing our continuity plans in order to ensure that our customers continue to receive our services without jeopardizing the safety and security of our personnel.

In accordance with the recommendations of government authorities, here are some of the measures being taken by Xpertdoc:

Remote work for all employees
Arrangements have already been made and we have requested that all our employees work from home. Our continuity plan includes a full deployment of remote work arrangements to ensure uninterrupted service to our clients and partners.

Hosting and cloud services
We have been assured by our suppliers that there are no known impacts to these services, and we are confident that we are able to effectively manage the delivery of our cloud services to all our customers.

Travel
We have cancelled all business travel until further notice for all our employees. If employees have or will travel for personnel reasons, they will be asked to respect the quarantine delay before participating in any business activities.

Events and gatherings
All our events have been postponed or cancelled. Our employees are no longer allowed to participate in any events, seminars or gatherings.

We are committed to providing the best possible service to our customers and partners, to ensure that you can continue digital communications with your own audience. In these critical moments if we can help please do not hesitate to contact us.

Regards,

The Xpertdoc Team

Mise à jour sur la COVID-19

La propagation de la COVID-19 continue d’évoluer et, dans ce contexte, nous souhaitons vous informer que Xpertdoc suit de près la situation et que notre équipe a pris des mesures pour soutenir ses employé(e)s, clients et partenaires.

Nous ne prévoyons aucun impact sur la prestation de nos services et voulons assurer nos clients que nous mettons en œuvre notre plan de continuité des affaires, afin de garantir que vous continuiez à recevoir nos services, sans compromettre la santé et la sécurité de notre personnel.

Conformément aux recommandations des autorités gouvernementales du Québec, voici quelques-unes des mesures prises par Xpertdoc :

Travail à distance pour tou(te)s les employé(e)s
Nous avons demandé à tou(te)s nos employé(e)s de travailler à domicile. Notre plan de continuité des affaires comprend des arrangements de travail à distance pour assurer un service ininterrompu à nos clients et partenaires.

Hébergement et services infonuagiques
Nos fournisseurs nous ont assuré qu’il n’y avait pas d’impacts connus sur les services d’hébergement et infonuagiques. Ainsi, nous sommes convaincus d’être en mesure de gérer efficacement la livraison de nos services infonuagiques à tous nos clients.

Voyages
Nous avons annulé tous nos voyages professionnels jusqu’à nouvel ordre, pour tou(te)s les employé(e)s. Si des employé(e)s ont voyagé ou doivent voyager pour des raisons personnelles, il(elle)s seront placé(e)s en quarantaine pour une durée de 14 jours, avant leur retour au travail.

Événements et rassemblements
Tous nos événements ont été reportés ou annulés. Nos employé(e)s ne sont plus autorisé(e)s à participer à des événements, séminaires ou rassemblements.

Nous nous engageons à fournir le meilleur service possible à nos clients et partenaires, afin de garantir que vous puissiez continuer vos opérations sans interruption. Dans ces moments critiques, nous sommes là pour vous aider. N’hésitez pas à communiquer avec nous si nécessaire.

Merci,

L’équipe Xpertdoc