Rock, Paper, Scissors: The Digital Transformation Game

Digital transformation, or the ever-evolving application of digital technology, is snowballing. Businesses are increasingly focused on it, knowing it’s key to staying competitive.  It may have snuck up on us, but here’s a look at the domino-effect, overlapping the way digital transformation has radically affected our lifestyles. It’s sort of like the game of rock, paper, scissors, where one entity replaces another.

Rock

A lot of people like rock music. A lot of people wanted to be in a band, but they just didn’t get around to it mainly because the process was a long one.  One that included recording equipment, studio time, a producer, and, of course, refining your talent.

In the age of digital transformation, you can make a record on your phone or iPad without all that other stuff. Every component of analog recording is pretty much available digitally. So, if you missed your chance to make your record in the analog era due to cost, no more excuses. Go make that Christmas record! And the new apps can cover up your lack of talent!

Paper

Paying bills online took a while to catch on. Older generations still can’t quite accept it; you might occasionally witness someone writing a check in the grocery store. Going paperless is finally considered standard, fueled by the widespread acceptance of online banking and daily e-commerce. One welcome side benefit: no more fishing around for checkbooks, stamps and envelopes to pay bills.

Scissors

The big picture outcome of all this replacement and change inherent in digital transformation is the ability to cut things out, whether they are physical objects (recording gear, paper) or required tasks (going to the post office during the holidays). To shop, you don’t really need a car. In fact, you don’t even need a car to get to work anymore, with the rise of remote workplaces and inexpensive, cloud-based videoconferencing.

Who knows what the future holds, as digital transformation continues its exponential growth with its cause-and-effect, layered nature. All that’s certain is the tides are changing and companies are either leading the change or getting dragged behind.

 To stay on top of leading digital transformation expertise, follow Xpertdoc and David Squibb on Twitter: @xpertdoc@David_Squibb

COVID-19 update

The spread of COVID-19 continues to evolve and in this context, we wish to inform you that Xpertdoc is closely monitoring the situation and would like to inform you of the measures taken by our team to support its employees, customers and partners.

We do not foresee any impact on the delivery of our services and want to assure our customers that we are executing our continuity plans in order to ensure that our customers continue to receive our services without jeopardizing the safety and security of our personnel.

In accordance with the recommendations of government authorities, here are some of the measures being taken by Xpertdoc:

Remote work for all employees
Arrangements have already been made and we have requested that all our employees work from home. Our continuity plan includes a full deployment of remote work arrangements to ensure uninterrupted service to our clients and partners.

Hosting and cloud services
We have been assured by our suppliers that there are no known impacts to these services, and we are confident that we are able to effectively manage the delivery of our cloud services to all our customers.

Travel
We have cancelled all business travel until further notice for all our employees. If employees have or will travel for personnel reasons, they will be asked to respect the quarantine delay before participating in any business activities.

Events and gatherings
All our events have been postponed or cancelled. Our employees are no longer allowed to participate in any events, seminars or gatherings.

We are committed to providing the best possible service to our customers and partners, to ensure that you can continue digital communications with your own audience. In these critical moments if we can help please do not hesitate to contact us.

Regards,

The Xpertdoc Team

Mise à jour sur la COVID-19

La propagation de la COVID-19 continue d’évoluer et, dans ce contexte, nous souhaitons vous informer que Xpertdoc suit de près la situation et que notre équipe a pris des mesures pour soutenir ses employé(e)s, clients et partenaires.

Nous ne prévoyons aucun impact sur la prestation de nos services et voulons assurer nos clients que nous mettons en œuvre notre plan de continuité des affaires, afin de garantir que vous continuiez à recevoir nos services, sans compromettre la santé et la sécurité de notre personnel.

Conformément aux recommandations des autorités gouvernementales du Québec, voici quelques-unes des mesures prises par Xpertdoc :

Travail à distance pour tou(te)s les employé(e)s
Nous avons demandé à tou(te)s nos employé(e)s de travailler à domicile. Notre plan de continuité des affaires comprend des arrangements de travail à distance pour assurer un service ininterrompu à nos clients et partenaires.

Hébergement et services infonuagiques
Nos fournisseurs nous ont assuré qu’il n’y avait pas d’impacts connus sur les services d’hébergement et infonuagiques. Ainsi, nous sommes convaincus d’être en mesure de gérer efficacement la livraison de nos services infonuagiques à tous nos clients.

Voyages
Nous avons annulé tous nos voyages professionnels jusqu’à nouvel ordre, pour tou(te)s les employé(e)s. Si des employé(e)s ont voyagé ou doivent voyager pour des raisons personnelles, il(elle)s seront placé(e)s en quarantaine pour une durée de 14 jours, avant leur retour au travail.

Événements et rassemblements
Tous nos événements ont été reportés ou annulés. Nos employé(e)s ne sont plus autorisé(e)s à participer à des événements, séminaires ou rassemblements.

Nous nous engageons à fournir le meilleur service possible à nos clients et partenaires, afin de garantir que vous puissiez continuer vos opérations sans interruption. Dans ces moments critiques, nous sommes là pour vous aider. N’hésitez pas à communiquer avec nous si nécessaire.

Merci,

L’équipe Xpertdoc