Do You Communicate with Citizens via Personalized, Multilingual and Omni-Channel Documents?Communicate with Citizens

Government agencies should be about sharing knowledge, disseminating information, and enabling those they serve. Regrettably, government communications with citizens have a reputation of being difficult to understand and therefore not engaging. The result? Important messages don’t get read. And unread messages can affect public health and safety, or lead to unpleasant citizen encounters such as […]

Case by Case: A Good Document Automation Platform Can Improve Local Government Case Management

The digital age is definitely here, as evidenced by almost every aspect of daily life. The world is at your fingertips – or rather your device. Order food, review a restaurant, make reservations, plan a trip, buy a dog treat, book a trip to Mars – okay, we are not quite there yet, but you […]