Xpertdoc Expands CCM Platform with a Connector for XMediusSENDSECURE

Xpertdoc Automates Secure File Exchange with the XMedius Solution

Montreal, April 26, 2017 – Xpertdoc Technologies Inc., a Microsoft Gold Partner and leader in customer communications management (CCM) solutions, today announced the launch of a connector for the XMediusSENDSECURE (SendSecure) solution by XMedius, a leading global provider of enterprise-grade solutions for Secure File Exchange.

The connector will automate Secure File Exchange from the Xpertdoc CCM platform. This integration will help companies from multiple industries streamline their customer communication processes, from creation and generation of highly personalized communications to secure exchange between multiple parties. A powerful alternative to file exchange service providers and traditional sending methods, SendSecure allows companies to easily and securely exchange sensitive documents – quotes, proposals, contracts, invoices, and more – while keeping track of all exchanges.

Xpertdoc chose to integrate their CCM platform with SendSecure because of the solution’s advanced functionalities, and XMedius’ excellent reputation and long track record in the industry. “We are confident that this partnership will bring added value to our clients, who will be able to securely exchange sensitive documents while keeping control of critical transactions,” says Francis Dion, CEO and founder of Xpertdoc. “We are proud to have been selected by Xpertdoc. This integration confirms the high value of SendSecure, a leading solution from which Xpertdoc’s customer will benefit,” says Jean Champagne, President and CEO of XMedius.

The partnership with XMedius and the launch of the connector for SendSecure are the results of Xpertdoc’s constant expansion in the technology industry, and a testament to their promise of offering powerful, state-of-the-art solutions.

About XMedius

XMedius is a global leader in the field of secure file exchange for businesses. Its on-site and cloud-based software solutions enable businesses to exchange sensitive and confidential data in a secure manner. Founded in 1993 and based in Montreal (Canada), the company operates in North America, Latin America, Europe, the Asia-Pacific rim. With more than 14,000 deployments in SMEs, large enterprises and service providers, XMedius solutions are present in many markets, including the financial, health, government, manufacturing, retail, legal services and education sectors. For more information about XMedius and its solutions, visit www.xmedius.com.

For further information:

Stéphane Vidal
Vice President, Marketing and Communications
XMedius
media@xmedius.com
514-787-2121

À propos de Xpertdoc

Xpertdoc est une entreprise québécoise qui offre des solutions technologiques de pointe pour l’automatisation et la production des documents. Notre mission est d’aider les organisations à transformer leurs processus d’affaires liés aux documents et augmenter les capacités de leurs utilisateurs d’affaires, en simplifiant, optimisant et automatisant la création, production, gestion, distribution, archivage et signature électronique de meilleurs documents, plus vite. Visitez www.xpertdoc.com/fr pour en savoir plus.

Pour plus d’informations

Andrée-Anne Pellerin
Coordonnatrice, marketing et communication
aapellerin@xpertdoc.com
1 450-961-9111 x217

About Xpertdoc

Xpertdoc is a global leader in document generation and document automation solutions. Our mission is to enable organizations to digitally transform their document-centric processes and empower business users, by simplifying, optimizing and automating the creation, generation, management, delivery, storage, and e-signature of better documents, faster. Visit www.xpertdoc.com to learn more.

For more information

Pamela Velentzas
Corporate Marketing Manager
pvelentzas@xpertdoc.com
1-866-961-9111 x248

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COVID-19 update

The spread of COVID-19 continues to evolve and in this context, we wish to inform you that Xpertdoc is closely monitoring the situation and would like to inform you of the measures taken by our team to support its employees, customers and partners.

We do not foresee any impact on the delivery of our services and want to assure our customers that we are executing our continuity plans in order to ensure that our customers continue to receive our services without jeopardizing the safety and security of our personnel.

In accordance with the recommendations of government authorities, here are some of the measures being taken by Xpertdoc:

Remote work for all employees
Arrangements have already been made and we have requested that all our employees work from home. Our continuity plan includes a full deployment of remote work arrangements to ensure uninterrupted service to our clients and partners.

Hosting and cloud services
We have been assured by our suppliers that there are no known impacts to these services, and we are confident that we are able to effectively manage the delivery of our cloud services to all our customers.

Travel
We have cancelled all business travel until further notice for all our employees. If employees have or will travel for personnel reasons, they will be asked to respect the quarantine delay before participating in any business activities.

Events and gatherings
All our events have been postponed or cancelled. Our employees are no longer allowed to participate in any events, seminars or gatherings.

We are committed to providing the best possible service to our customers and partners, to ensure that you can continue digital communications with your own audience. In these critical moments if we can help please do not hesitate to contact us.

Regards,

The Xpertdoc Team

Mise à jour sur la COVID-19

La propagation de la COVID-19 continue d’évoluer et, dans ce contexte, nous souhaitons vous informer que Xpertdoc suit de près la situation et que notre équipe a pris des mesures pour soutenir ses employé(e)s, clients et partenaires.

Nous ne prévoyons aucun impact sur la prestation de nos services et voulons assurer nos clients que nous mettons en œuvre notre plan de continuité des affaires, afin de garantir que vous continuiez à recevoir nos services, sans compromettre la santé et la sécurité de notre personnel.

Conformément aux recommandations des autorités gouvernementales du Québec, voici quelques-unes des mesures prises par Xpertdoc :

Travail à distance pour tou(te)s les employé(e)s
Nous avons demandé à tou(te)s nos employé(e)s de travailler à domicile. Notre plan de continuité des affaires comprend des arrangements de travail à distance pour assurer un service ininterrompu à nos clients et partenaires.

Hébergement et services infonuagiques
Nos fournisseurs nous ont assuré qu’il n’y avait pas d’impacts connus sur les services d’hébergement et infonuagiques. Ainsi, nous sommes convaincus d’être en mesure de gérer efficacement la livraison de nos services infonuagiques à tous nos clients.

Voyages
Nous avons annulé tous nos voyages professionnels jusqu’à nouvel ordre, pour tou(te)s les employé(e)s. Si des employé(e)s ont voyagé ou doivent voyager pour des raisons personnelles, il(elle)s seront placé(e)s en quarantaine pour une durée de 14 jours, avant leur retour au travail.

Événements et rassemblements
Tous nos événements ont été reportés ou annulés. Nos employé(e)s ne sont plus autorisé(e)s à participer à des événements, séminaires ou rassemblements.

Nous nous engageons à fournir le meilleur service possible à nos clients et partenaires, afin de garantir que vous puissiez continuer vos opérations sans interruption. Dans ces moments critiques, nous sommes là pour vous aider. N’hésitez pas à communiquer avec nous si nécessaire.

Merci,

L’équipe Xpertdoc