TeraRecon Boosts Sales Efficiency with Xpertdoc Technology

November 17, 2016
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Partnership empowers TeraRecon’s sales team with improved tools to create, manage, deliver, sign and archive documents directly from Microsoft Dynamics 365 platform

Xpertdoc, a Microsoft Gold Partner and leader in customer communication solutions (CCM), today announced that TeraRecon, the largest independent provider of advanced medical imaging systems and solutions, selected the Xpertdoc CCM platform and Connector for Microsoft Dynamics 365 to streamline and enhance quoting and sales proposals.

Although TeraRecon uses Microsoft Dynamics CRM, pulling stored data and complex quote information to make a meaningful proposal required redundant manual interventions to be effective. Using Xpertdoc’s Dynamics 365 Connector and CCM platform, TeraRecon is now able to manage quotes through an entirely electronic process – including template creation and document delivery, eliminating lengthy processes and inefficiencies.

“Internally, we were spending too much time and labor inputting customer data into our proposals,” said Tom Untama, Director of Business Services Operations at TeraRecon. “After trying various options to correct the problem, we found that Xpertdoc’s solution delivered just what we needed – speedy implementation and productivity gains, allowing us to focus more time on business growth.”

In addition to a fully automated end-to-end process, Xpertdoc’s Dynamics 365 Connector and CCM platform also improves the quality and accuracy of quote documents, with sophisticated personalization capabilities for multiple jurisdictions and languages.

“Xpertdoc’s Connector for Microsoft Dynamics365 leverages cloud technologies and creates compelling automated proposals, allowing TeraRecon to get the most our of their CRM data,” said David Squibb, Chief Sales and Marketing Officer at Xpertdoc. “Not only are we helping boost efficiency for the sales team, but our solution removes any errors resulting from language complexities and ensures corporate branding remains consistent.”

Enhancing quotes and proposals is only phase one of the continued partnership between TeraRecon and Xpertdoc. Phase two will include development of contracts and expansion into European operations.

For more information on Xpertdoc and its CCM solutions, please visit www.Xpertdoc.com

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About Xpertdoc:

Xpertdoc is a global software company that provides industry-leading document generation and customer communications management (CCM) solutions. The company is a Microsoft Gold Partner and certified ISO/IEC 27001:2013 compliant for information security. Xpertdoc delivers improved client retention and growth by streamlining web and mobile self-service intake as well as document creation and management processes throughout every customer touch point.

About TeraRecon
TeraRecon is the largest independent, vendor neutral medical image viewing solution provider with a focus on advanced image processing innovation.  TeraRecon iNtuition and iNteract+ solutions advance the accessibility, performance, clinical functionality and medical imaging workflow throughout many areas of the healthcare ecosystem. We provide world class advanced visualization 3D post-processing tools, as well as a spectrum of enterprise medical image viewing, diagnostic interpretation, image sharing, interoperability and collaboration solutions.  TeraRecon is a privately-held company with its world headquarters in Foster City, California, and major offices in Tokyo, Japan; Frankfurt, Germany; and Acton, MA.

Contact:

Fusion PR on behalf of Xpertdoc Technologies,
Fehmida Bholat, 310-481-1431, Ext. 19
fehmida.bholat@fusionpr.com